Wednesday, September 17, 2008

Issue with Revenue Reporting

eBay Partner Network Important Information

Hello William Leach,

We have identified an issue that may be inflating revenue data in eBay Partner Network reports. Due to an issue with one of our databases, some of the revenue fees for publishers were double-counted in our system. The issue appears to have affected publishers only from Sept 5th-Sept 9th, and only in the US, UK, Australia, and Canada programs. Although the impact varies by publisher, the revenue was overstated by as much as 20% or more for those 5 days.

We have been able to calculate down to the individual publisher level what the correct revenue should be for those days. Our team is in the process of correcting the associated data and tables but may take several more days to complete this task. In the meantime, please keep this information in mind as you run any reports that span the associated time periods.

Thank you,

The eBay Partner Network Team


eBay Partner Network

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eBay Partner Network Agreement and Terms and Conditions

eBay Partner Network Important Information

Dear William Leach,

It has come to our attention that certain e-mail clients didn't properly display our e-mail explaining our changes to eBay Partner Network's Terms and Conditions sent last week. If you ever see any issues with an e-mail from us, please note that you can always read it by going to your message center in your eBay Partner Network Account. Please find a copy of the e-mail below.

As you may already know, our newest release of the eBay Partner Network went live on September 10th. This new release incorporates additional reporting functionality to more easily track your traffic's performance on eBay, as well as a new Campaign Quality Report that will help you determine the quality of new registered users you send to the US program. As of November 1st, ACRUs payouts for all publishers in the US program will calculated using these quality tiers. For a full description of all the new features in this release, please check out our blog post about it from last Friday.

Please also note that the Network Agreement and Advertiser Terms and Conditions have been updated with this release. Please review these documents thoroughly to make sure you fully understand the updated policies. Some updates you may want to pay special attention to include:

  • The eBay UK and eBay FR programs now allow eBay sellers to become affiliates (in their programs)
  • Any transaction resulting from traffic that has been redirected off of an Advertiser site (e.g. eBay.com) will be disqualified, and you will not receive commissions
  • Paid Search: Bidding on KW "eBay" or any variations is not permitted in any program
  • If you choose PayPal as a payment method, your PayPal account must be verified in order for your payment to be released. Learn more about how to verify your account.

The updated Network Agreement and Advertiser Terms and Conditions will go into effect for existing publishers on September 19th. If you choose not to accept any terms set forth by the new policies, you may end our affiliate agreement before September 19th by closing your account under the "Account: Business Information" section of the eBay Partner Network interface. Please ensure before you close your account that a payment method has been entered and is correct as you will not be able to edit this information after you have closed your account. If you have any questions regarding the new policies, please contact customer service.

Sincerely,

eBay Partner Network Team


eBay Partner Network

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Copyright (c) 2008 eBay Partner Network Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay Logo are trademarks of eBay Inc. eBay Partner Network is located at 2145 Hamilton Ave, San Jose, CA 95125.

Friday, September 12, 2008

eBay Partner Network Agreement & Terms & Conditions Changes

Dear Affiliate,


As you may already know, our newest release of the eBay Partner Network went live on September 10th. This new release incorporates additional reporting functionality to more easily track your traffic's performance on eBay, as well as a new Campaign Quality Report that will help you determine the quality of new registered users you send to the US program. As of November 1st, ACRUs payouts for all publishers in the US program will calculated using these quality tiers. For a full description of all the new features in this release, please check out our blog post about it from last Friday.


Please also note that the Network Agreement and Advertiser Terms and Conditions have been updated with this release. Please review these documents thoroughly to make sure you fully understand the updated policies. Some updates you may want to pay special attention to include:

- The eBay UK and eBay FR programs now allow eBay sellers to become affiliates (in their programs.)
- Any transaction resulting from traffic that has been redirected off of an Advertiser site (e.g. eBay.com) will be disqualified, and you will not receive commissions.
- Paid Search: Bidding on KW eBay or any variations is not permitted in any program.
- If you choose PayPal as a payment method, your PayPal account must be verified in order for your payment to be released. To learn more about how to verify your account, go to https://www.paypal.com/us/cgi-bin/webscr?cmd=p/gen/verification-faq-outside

The updated Network Agreement and Advertiser Terms and Conditions will go into effect for existing publishers on September 19th. If you choose not to accept any terms set forth by the new policies, you may end our affiliate agreement before September 19th by closing your account under the Account: Business Information section of the eBay Partner Network interface. Please ensure before you close your account that a payment method has been entered and is correct as you will not be able to edit this information after you have closed your account. If you have any questions regarding the new policies, please contact customer service.

Regards,

The eBay Partner Network Team

Wednesday, September 3, 2008

Transaction Download Report Changes Starting September 10th

eBay Partner Network Important Information

Transaction Download Report Changes Starting September 10th

Dear William Leach,

As explained in our Blog Post published August 19th, we wanted to make sure you're aware of the enhancements to the Transaction Download Report in our upcoming September 10th release. If you are using the ePN API to automatically receive and process this report, or are an active user of this report, please be aware of these changes and make the proper adjustments.

Field Changes:

We will be adding three more fields to the right of the existing data columns (note that there will still be an unused last column, which will now be to the right of these three new fields). These three new columns are the Site ID, Meta Category ID, and Unique Transaction ID.

New Field Details:

The Site ID will identify the site on which the conversion took place (e.g. eBay.com, eBay.co.uk, ebay.fr, etc)

The Meta Category ID will provide the top-level category of the item according to eBay's category structure (the "Leaf Category ID" available today only gives the most detailed category classification of that item. . With this information, you will be able to identify which general category of goods the item belonged to, and in turn understand which items convert best. For example, the eBay US category ID for Clothes, Shoes, and Accessories is (2559875).

Unique Transaction ID for Revshare transactions: this will contain a unique Transaction ID, which will help you to track each transaction individually, as well as any associated actions taken against this specific transaction, such as a credit.

You will be able to find more information on Site ID, Category ID and the Unique Transaction ID in the help section after the September 10th release.

For more information on how to correctly identify a transactions' Site and Category IDs see here:

Site IDs:

For the US:
http://developer.ebay.com/DevZone/XML/docs/WebHelp/wwhelp/wwhimpl/common/html/wwhelp.htm?context=eBay_XML_API&file=FieldDifferences-Site_IDs.html

For the UK:
http://listings.ebay.co.uk/_W0QQfclZ3QQloctZShowCatIdsQQsacatZQ2d1QQsalocationZlicQQsocmdZListingCategoryList

Category IDs:

The list of US eBay Category IDs is here: http://listings.ebay.com/_W0QQfclZ3QQloctZShowCatIdsQQsacatZQ2d1QQsalocationZatsQQsocmdZListingCategoryList

For other countries, please check your corresponding country eBay site for the correct category IDs.

Non Paid Transaction Events:

As of September 10th, Publishers will also have the ability to view both Paid and Non Paid Transactions. A Non Paid Transaction is an action that happens on the site for which the relevant affiliate program does not pay out, e.g. a non winning auction bid or CRU in the US or UK. When you select to run the Transaction Report from your ePN Publisher Account, you will see a radio button selection that will allow you to choose to have unpaid transactions included in all the events you download for the transaction download file. The default setting is to show only payable transactions, as occurs today.

We're hoping these enhancements will allow you to optimize your traffic more effectively, as well as help you understand your site transactions better. If you are currently using the Transaction Download API we believe these changes will only require a minor adjustment. Keep in mind that if you simply delete the last four columns of the new report (the three new columns plus the existing unused column, which will be the last column as it is today), you will have the same report as you do today.

Thanks for using eBay Partner Network!

The eBay Partner Network Team


eBay Partner Network

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eBay Partner Network sent this email to you because you are registered on the eBay Partner Network. eBay Partner Network sends this email based on the preferences you set for your account. To unsubscribe from this email change your notification preferences in your eBay Partner Network account. Visit the Network Agreement and eBay Partner Network Privacy Policy if you have any questions.

Copyright (c) 2008 eBay Partner Network Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay Logo are trademarks of eBay Inc. eBay Partner Network is located at 2145 Hamilton Ave, San Jose, CA 95125.